Pang Dong Lai: Yu Donglai's Journey from

China · E-commerce / Retail · Founder Journeys

Pang Dong Lai: Yu Donglai's Journey from China · E-commerce / Retail · Founder Journeys 01 / 发家路径 02 / 失败与拐点 03 / 关键数据 起步 探索 增长 Boutique… · 2019 · 发家路径 › 起步 Boutique… 2019 Inceptio… · 1995 · 发家路径 › 探索 Inceptio… 1995 Format E… · 2001 · 发家路径 › 增长 Format E… 2001 核心数据 · 2023 actua… · 关键数据 › 起步 核心数据 2023 actua… Legend User UI Agent logic Policy Tool action Context / trace

失败与踩坑

  • • Closing 13 Xuchang branches in 2012 and …
  • • The closure of the Xinxiang Pang Dong La…
  • • Exposure of unhygienic processing condit…
  • • 30%

关键成功要素

  • • Ultimate service persona
  • • Treating employees as humans
  • • Counter-consensus 'less is more'
  • • Crisis PR as brand building: 8
  • • Exporting a light-asset model

经验教训

  • • Scale is not the ultimate goal
  • • Closing stores does not equal failure
  • • The solution to a crisis is not shifting…
  • • Culture cannot be copy-pasted
  • • Staying unlisted has become an advantage

Workflow diagram • Built with Archify • Create yours ↗ • Hover to trace • R route • Click to focus • +/− zoom • M radar • T theme • E export