Gunjo · Business Intelligence for the AI Era
← Sticker Wall JOURNEY · DETAIL

Kingsoft Office: How Qiu Bojun and Lei Jun Revived WPS Through Subscriptions and AI After Three Decades of Rivalry with Microsoft

Founded: Qiu Bojun, Lei Jun · Kingsoft Office Software, Inc.

JOURNEY

Key Fields

FIELD STAMPS
IndustrySaaS / Enterprise Software
RegionChina
ScaleGiant
ChannelOther

Origin

In 1988, Qiu Bojun single-handedly wrote WPS 1.0 on a 386 computer in a rented room in Caiwuwei, Shenzhen. His motivation was the urgent need for Chinese word processing software at a time when almost no usable local products existed. Upon its release, WPS quickly captured the domestic word processing market, earning Qiu the title of 'China's No. 1 Programmer.' In 1992, Lei Jun joined Kingsoft to lead commercialization, setting the company on a thirty-year path of direct competition with Microsoft Office.

Milestones

1988
Inception PMF
In 1988, Qiu Bojun spent over a year writing the 120,000 lines of code for WPS 1.0. After its official release in 1989, it quickly captured about 90% of the domestic Chinese word processing market. Despite costing over 2,000 RMB per copy, demand outstripped supply. Kingsoft used this software to build its initial capital, becoming the earliest benchmark enterprise for domestic general-purpose software. This phase lasted from 1988 to 1989.
1994
Crushed by Giants Turning Point
In 1994, Microsoft Word entered the Chinese market. Kingsoft reached a format compatibility agreement with Microsoft, which objectively helped Word rapidly penetrate the Chinese user base. Subsequently, Microsoft Office leveraged Windows bundling and piracy to fully displace WPS. By the late 1990s, WPS's market share had fallen to less than 10%, forcing the company to pivot to utility software and games to maintain cash flow. This phase lasted from 1994 to 1999.
1996
Expansion Setback Failure
In 1996, to compete with Word on the Windows platform, Kingsoft invested millions and mobilized its core programmers to develop the 'Pangu' suite. Sales were dismal after launch, and the R&D investment was essentially lost. At one point, the company's cash reserves were only enough to cover payroll, and Qiu Bojun had to sell his villa to keep the company alive. This remains the most painful failure in Kingsoft's history.
2005
Free Personal Version Turning Point
In 2005, Kingsoft decided to make the personal version of WPS permanently free, while ensuring deep compatibility with Microsoft Office and mimicking its interface operations. Revenue was maintained through advertising and limited institutional licensing. While this decision temporarily abandoned software licensing as a primary revenue source, it pulled WPS back from the brink of extinction and built the massive user pool that would enable the subscription transition a decade later.
2011
Spin-off Turning Point
In 2011, the Kingsoft Office business was spun off from Kingsoft Software to operate independently. Lei Jun became Chairman, and management, including Ge Ke and Zhang Qingyuan, pushed for a mobile transformation. WPS bet on Android and iOS early, and its mobile user base surpassed Microsoft's mobile presence in the following years—a rare case of a legacy software company successfully catching the mobile wave.
2019
IPO Growth
In November 2019, Kingsoft Office listed on the STAR Market. Its market capitalization exceeded 60 billion RMB on the first day and later surpassed 150 billion RMB. The prospectus showed a continuous rise in subscription revenue, signaling capital market recognition of the company's shift from one-time licensing to a membership subscription model, making it a rare pure-play software subscription example in the A-share market.
2023
Betting on AI Turning Point
In 2023, the company released WPS AI and announced an 'All in AI' strategy. Starting in Q1 2024, it suspended advertising traffic to third-party large models. Annual revenue reached approximately 5.1 billion RMB, with personal subscriptions becoming the core foundation. However, the simultaneous discontinuation of the advertising business caused short-term revenue pain, leading to market skepticism about whether AI commercialization could fill the gap, resulting in a significant pullback in share price. This phase lasted from 2023 to 2024.
2026
AI Commercialization Growth
In the first half of 2026, Kingsoft Office's revenue neared 5 billion RMB as it upgraded its AI membership system. CEO Zhang Qingyuan publicly stated that subscriptions and token-based billing would coexist long-term, with AI features driving an increase in high-end membership adoption. During this period, Kingsoft invested approximately 1.15 billion RMB in R&D, running self-developed inference models alongside document engines. WPS AI, powered by strong models like 'Walking,' began large-scale monetization in the institutional market.

Turning Points

  • After the 1996 Pangu suite failure, the company admitted that direct confrontation was unfeasible and pivoted to a strategy of compatibility and free access to buy time for survival.
  • The 2005 decision to make the personal version free was a high-stakes gamble that traded profit for a user pool, securing hundreds of millions of potential subscribers for the future.
  • The 2011 spin-off and early bet on mobile allowed WPS to outperform the slower-moving Microsoft on smartphones.
  • Listing on the STAR Market in 2019 established subscriptions as the core metric, shifting the company's valuation logic from licensed software to a SaaS-like model.
  • Since 2023, the 'All in AI' strategy and the proactive cutting of advertising revenue were calculated moves to trade short-term pain for a structural upgrade in membership.

Failures & Pitfalls

  • The 1996 Pangu suite saw dismal sales after millions in R&D investment, pushing the company to the brink of insolvency.
  • The 1994 format compatibility agreement with Microsoft was internally viewed as a strategic misjudgment that accelerated Word's penetration of the Chinese market.
  • The direct offensive against Microsoft Office in the PC era was a total failure, with market share dropping from dominant to marginal over more than a decade.
  • The post-2023 decision to shut down third-party ad traffic caused short-term revenue pressure, and AI monetization speed initially fell below market expectations, leading to a significant stock price correction.

关键成功要素

  • The founders' strong product and technical DNA; Qiu Bojun single-handedly writing the first WPS established its reputation.
  • Using a free personal version to secure the largest Chinese office user pool for over twenty years.
  • Deep compatibility with Microsoft Office minimized switching costs, turning the competitor's standard into a moat for their own entry.
  • Mobile layout preceded Microsoft's, capturing the dividends of smartphone proliferation.
  • Dual-engine drive of subscriptions and AI, reinventing utility software to find a new growth curve.

Lessons

  • After losing to a monopoly giant, survival is more important than pride; free access and compatibility are the most realistic weapons for the underdog.
  • Business models can be delayed for twenty years, provided the user pool is never lost.
  • Every platform transition—from PC to mobile to AI—is a rare window for an underdog to turn the tables.
  • Only by having the courage to cut stable but low-ceiling advertising revenue can one make room for higher-margin membership businesses.
  • Policy and domestic substitution are the most certain external variables for domestic software, but product strength remains the fundamental driver for long-term retention.

Core Data

  • 2026 H1 Revenue:Nearly 5 billion RMB (based on public data, independent verification not performed)
  • 2024 Full-Year Revenue:5.121 billion RMB (based on public data, independent verification not performed)
  • 2026 H1 R&D Investment:Approx. 1.15 billion RMB (based on public data, independent verification not performed)
  • Global Monthly Active Devices:Over 500 million (based on public data, independent verification not performed)
  • 2019 STAR Market IPO Day Market Cap:Over 60 billion RMB (based on public data, independent verification not performed)
  • Historical Peak Market Cap:Over 150 billion RMB (based on public data, independent verification not performed)

Competitors / Peers

Globally, the biggest rival remains Microsoft Office, which dominates the enterprise market through Windows bundling, Azure cloud, and Copilot. Google Workspace captures overseas and cloud-based market share with lightweight collaboration. Domestically, DingTalk Docs, Feishu, and Tencent Docs compete for young teams and SMEs with free collaborative documents, diverting users from WPS's personal subscriptions and government/enterprise renewals. Legacy domestic Office vendors like Evermore and中标 compete directly in the 'Xinchuang' (IT innovation) market. Kingsoft Office's differentiation lies in its 30+ years of document format compatibility, its solid base in government and enterprise under domestic substitution policies, and its channel barrier of over 500 million monthly active devices. However, it still needs to continuously catch up with direct competitors like ByteDance and Alibaba in terms of large model capabilities and ecosystem entry points.