Gunjo · Business Intelligence for the AI Era
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Fxiaoke ShareAI Agentic CRM Platform

1) Annual SaaS subscription fees based on seats and modules; 2) Implementation fees for industry-specific Agent pre-buil

MODEL

Key Fields

FIELD STAMPS
IndustrySaaS / Enterprise Software
RegionChina
ScaleMid-size
ChannelOnline

📌 Background

In 2026, Fxiaoke launched the ShareAI platform based on DeepSeek and Hunyuan dual-model architecture, recognized by multiple media outlets as a 'Recommended AI-Native CRM Product in China.' Its Agentic CRM approach emphasizes replacing traditional 'manual data entry' workflows with AI Agents, reshaping the entire customer management lifecycle for manufacturing and foreign trade enterprises.

👤 Target Customers

B2B mid-sized enterprises in manufacturing, high-tech, and foreign trade sectors; primarily procured by sales operations managers and IT departments.

💰 Revenue Streams

1) Annual SaaS subscription fees based on seats and modules; 2) Implementation fees for industry-specific Agent pre-built packages and data integration; 3) Usage-based fees for advanced AI API calls (Token-based) and Agent task execution.

🧮 Cost Structure

Costs for dual-model API calls and inference, R&D for connectors and PaaS, long-term implementation and customer success personnel, and industry-specific model fine-tuning.

🛡️ Moat

Deep accumulation of data from connected CRM systems in manufacturing and B2B industries, a switchable architecture between DeepSeek and Hunyuan models to mitigate single-point risks, and the ability to rapidly replicate industry-level Agent templates.

🔑 Keys to Success

  • Abstracting sales workflows in industries like manufacturing and foreign trade into reusable Agent templates.
  • Dual-model routing strategy to balance cost, compliance, and performance.
  • Using quantifiable workflow time reduction and conversion rate improvements as the anchor for customer success discussions.

⚠️ Risks

  • Compliance and brand risks associated with autonomous Agent outreach to foreign trade clients.
  • Passive dependency on third-party LLM providers regarding capability updates and price fluctuations.

🏢 Cases

  • Fxiaoke ShareAI serves manufacturing clients, reducing original 10-minute CRM workflows to 2 minutes.
  • The case of a foreign trade enterprise using a 24/7 online Agent to batch acquire and process orders was reported by 36Kr.

📊 SWOT Analysis

Strengths

  • Successfully reduced individual workflow time from 10 minutes to 2 minutes in manufacturing scenarios.

Weaknesses

  • Heavy reliance on third-party model capabilities, resulting in a weaker proprietary model layer.

Opportunities

  • Real-world cases of 24/7 online Agents securing orders for foreign trade enterprises are opening up incremental markets.

Threats

  • Competitors like SalesEasy and MarketForce are simultaneously pushing AI-native CRM solutions, leading to rapid convergence in pricing and functionality.